Duration: 22 minutes

Affected Components: billing.endercloud.in, panel.endercloud.in

Oct 21, 14:56:20 GMT+0
Completed - ✅ **Maintenance Completed** Our **Billing Panel** is back online and fully operational. The emergency security maintenance has been completed, and all affected services have been restored. Thank you for your patience and understanding during this short downtime. 💙.

Oct 21, 14:22:09 GMT+0
Completed - ✅ **Panel Back Online** [panel.endercloud.in](http://panel.endercloud.in) is back online and fully operational. Thank you for your patience during the emergency security maintenance! 💙.

Oct 21, 14:00:01 GMT+0
Identified - Maintenance is now in progress.

Oct 21, 14:00:00 GMT+0
Identified - **Status:** Downtime We’ll be taking our **Billing Panel, and Hosting Panel** offline for the next **30 minutes** due to emergency security maintenance. This temporary downtime is necessary to apply important security updates and ensure the safety and stability of our services. We apologize for the inconvenience and appreciate your patience while we work to secure our infrastructure. All affected services will be restored as soon as the maintenance is complete. We’ll keep you updated on this page as the situation progresses. Thank you for your understanding. ❤️ **Endercloud Team**.

Oct 9, 05:36:15 GMT+0
Resolved - thala - IN is back up. This incident was automatically resolved by Instatus monitoring..

Oct 9, 04:06:28 GMT+0
Investigating - thala - IN is down at the moment. This incident was automatically created by Instatus monitoring..

Affected Components: panel.endercloud.in

Sep 13, 10:57:32 GMT+0
Resolved - panel.endercloud.in is back up. This incident was automatically resolved by Instatus monitoring..

Sep 13, 08:58:33 GMT+0
Investigating - This incident indicates an availability issue with panel.endercloud.in at the moment. Access to the game server and bot control panel is unavailable, and management actions such as starting, stopping, restarting servers, accessing files, and configuration changes are currently not possible. Running servers and bots remain online and continue to operate as usual. Our team has been notified and is actively investigating the issue. Further details and the root cause will be shared by our team once the issue has been resolved. This incident was automatically created by Instatus monitoring..

Affected Components: panel.endercloud.in

Sep 12, 18:33:33 GMT+0
Resolved - panel.endercloud.in is back up. This incident was automatically resolved by Instatus monitoring..

Sep 12, 18:31:52 GMT+0
Investigating - This incident indicates an availability issue with panel.endercloud.in at the moment. Access to the game server and bot control panel is unavailable, and management actions such as starting, stopping, restarting servers, accessing files, and configuration changes are currently not possible. Running servers and bots remain online and continue to operate as usual. Our team has been notified and is actively investigating the issue. Further details and the root cause will be shared by our team once the issue has been resolved. This incident was automatically created by Instatus monitoring..

Affected Components: panel.endercloud.in

Sep 11, 08:59:36 GMT+0
Resolved - panel.endercloud.in is back up. This incident was automatically resolved by Instatus monitoring..

Sep 11, 08:57:52 GMT+0
Investigating - This incident indicates an availability issue with panel.endercloud.in at the moment. Access to the game server and bot control panel is unavailable, and management actions such as starting, stopping, restarting servers, accessing files, and configuration changes are currently not possible. Running servers and bots remain online and continue to operate as usual. Our team has been notified and is actively investigating the issue. Further details and the root cause will be shared by our team once the issue has been resolved. This incident was automatically created by Instatus monitoring..

Affected Components: panel.endercloud.in

Sep 11, 05:16:51 GMT+0
Resolved - panel.endercloud.in is back up. This incident was automatically resolved by Instatus monitoring..

Sep 11, 05:15:10 GMT+0
Investigating - This incident indicates an availability issue with panel.endercloud.in at the moment. Access to the game server and bot control panel is unavailable, and management actions such as starting, stopping, restarting servers, accessing files, and configuration changes are currently not possible. Running servers and bots remain online and continue to operate as usual. Our team has been notified and is actively investigating the issue. Further details and the root cause will be shared by our team once the issue has been resolved. This incident was automatically created by Instatus monitoring..

Affected Components: panel.endercloud.in

Sep 8, 15:55:11 GMT+0
Resolved - panel.endercloud.in is back up. This incident was automatically resolved by Instatus monitoring..

Sep 8, 15:53:30 GMT+0
Investigating - This incident indicates an availability issue with panel.endercloud.in at the moment. Access to the game server and bot control panel is unavailable, and management actions such as starting, stopping, restarting servers, accessing files, and configuration changes are currently not possible. Running servers and bots remain online and continue to operate as usual. Our team has been notified and is actively investigating the issue. Further details and the root cause will be shared by our team once the issue has been resolved. This incident was automatically created by Instatus monitoring..

Affected Components: Virginia, United States - us.helios

Sep 4, 07:01:21 GMT+0
Resolved - Virginia, United States - us.helios are back up. This incident was automatically resolved by Instatus monitoring..

Sep 4, 06:53:14 GMT+0
Investigating - Virginia, United States - us.helios has/have been Discord API rate-limited. This incident was automatically created by Instatus monitoring. Team has been notified..

Affected Components: Virginia, United States - us.helios

Sep 4, 06:49:01 GMT+0
Resolved - Virginia, United States - us.helios are back up. This incident was automatically resolved by Instatus monitoring..

Sep 4, 06:40:58 GMT+0
Investigating - Virginia, United States - us.helios has/have been Discord API rate-limited. This incident was automatically created by Instatus monitoring. Team has been notified..

Affected Components: Virginia, United States - us.helios

Sep 4, 06:36:43 GMT+0
Resolved - Virginia, United States - us.helios are back up. This incident was automatically resolved by Instatus monitoring..

Sep 4, 06:24:40 GMT+0
Investigating - Virginia, United States - us.helios has/have been Discord API rate-limited. This incident was automatically created by Instatus monitoring. Team has been notified..

Affected Components: Virginia, United States - us.helios

Sep 4, 06:18:22 GMT+0
Resolved - Virginia, United States - us.helios are back up. This incident was automatically resolved by Instatus monitoring..

Sep 4, 06:12:21 GMT+0
Investigating - Virginia, United States - us.helios has/have been Discord API rate-limited. This incident was automatically created by Instatus monitoring. Team has been notified..

Affected Components: Virginia, United States - us.helios

Sep 4, 06:10:06 GMT+0
Resolved - Virginia, United States - us.helios are back up. This incident was automatically resolved by Instatus monitoring..

Sep 4, 06:08:06 GMT+0
Investigating - Virginia, United States - us.helios has/have been Discord API rate-limited. This incident was automatically created by Instatus monitoring. Team has been notified..

Affected Components: Virginia, United States - us.helios

Sep 4, 06:05:55 GMT+0
Resolved - Virginia, United States - us.helios are back up. This incident was automatically resolved by Instatus monitoring..

Sep 4, 06:03:53 GMT+0
Investigating - Virginia, United States - us.helios has/have been Discord API rate-limited. This incident was automatically created by Instatus monitoring. Team has been notified..

Affected Components: Virginia, United States - us.helios

Sep 4, 05:57:41 GMT+0
Resolved - Virginia, United States - us.helios are back up. This incident was automatically resolved by Instatus monitoring..

Sep 4, 05:55:39 GMT+0
Investigating - Virginia, United States - us.helios has/have been Discord API rate-limited. This incident was automatically created by Instatus monitoring. Team has been notified..

Affected Components: Virginia, United States - us.helios

Sep 4, 05:51:12 GMT+0
Resolved - Virginia, United States - us.helios are back up. This incident was automatically resolved by Instatus monitoring..

Sep 4, 05:35:05 GMT+0
Investigating - Virginia, United States - us.helios has/have been Discord API rate-limited. This incident was automatically created by Instatus monitoring. Team has been notified..

Affected Components: Virginia, United States - us.helios

Sep 4, 05:32:53 GMT+0
Resolved - Virginia, United States - us.helios are back up. This incident was automatically resolved by Instatus monitoring..

Sep 4, 05:30:52 GMT+0
Investigating - Virginia, United States - us.helios has/have been Discord API rate-limited. This incident was automatically created by Instatus monitoring. Team has been notified..

Affected Components: Virginia, United States - us.helios

Sep 4, 05:28:42 GMT+0
Resolved - Virginia, United States - us.helios are back up. This incident was automatically resolved by Instatus monitoring..

Sep 4, 05:26:38 GMT+0
Investigating - Virginia, United States - us.helios has/have been Discord API rate-limited. This incident was automatically created by Instatus monitoring. Team has been notified..

Affected Components: Virginia, United States - us.helios

Sep 4, 05:22:24 GMT+0
Resolved - Virginia, United States - us.helios are back up. This incident was automatically resolved by Instatus monitoring..

Sep 4, 05:18:23 GMT+0
Investigating - Virginia, United States - us.helios has/have been Discord API rate-limited. This incident was automatically created by Instatus monitoring. Team has been notified..

Affected Components: Payment Gateway - India

Sep 4, 04:26:22 GMT+0
Resolved - Payment Gateway - India is back up. This incident was automatically resolved by Instatus monitoring..

Sep 4, 04:24:40 GMT+0
Investigating - Payment Gateway - India is down at the moment. This incident was automatically created by Instatus monitoring..

Affected Components: Virginia, United States - us.helios

Sep 4, 04:22:37 GMT+0
Resolved - Virginia, United States - us.helios are back up. This incident was automatically resolved by Instatus monitoring..

Sep 4, 03:52:38 GMT+0
Investigating - Virginia, United States - us.helios has/have been Discord API rate-limited. This incident was automatically created by Instatus monitoring. Team has been notified..

Affected Components: Virginia, United States - us.helios

Sep 4, 03:44:15 GMT+0
Resolved - Virginia, United States - us.helios are back up. This incident was automatically resolved by Instatus monitoring..

Sep 4, 03:28:06 GMT+0
Investigating - Virginia, United States - us.helios has/have been Discord API rate-limited. This incident was automatically created by Instatus monitoring. Team has been notified..

Affected Components: Virginia, United States - us.helios

Sep 4, 03:25:51 GMT+0
Resolved - Virginia, United States - us.helios are back up. This incident was automatically resolved by Instatus monitoring..

Sep 4, 03:15:49 GMT+0
Investigating - Virginia, United States - us.helios has/have been Discord API rate-limited. This incident was automatically created by Instatus monitoring. Team has been notified..

Affected Components: Virginia, United States - us.helios

Sep 4, 03:13:35 GMT+0
Resolved - Virginia, United States - us.helios are back up. This incident was automatically resolved by Instatus monitoring..

Sep 4, 02:49:23 GMT+0
Investigating - Virginia, United States - us.helios has/have been Discord API rate-limited. This incident was automatically created by Instatus monitoring. Team has been notified..

Affected Components: Virginia, United States - us.helios

Sep 4, 02:47:11 GMT+0
Resolved - Virginia, United States - us.helios are back up. This incident was automatically resolved by Instatus monitoring..

Sep 4, 02:37:08 GMT+0
Investigating - Virginia, United States - us.helios has/have been Discord API rate-limited. This incident was automatically created by Instatus monitoring. Team has been notified..

Affected Components: Virginia, United States - us.helios

Sep 4, 02:34:55 GMT+0
Resolved - Virginia, United States - us.helios are back up. This incident was automatically resolved by Instatus monitoring..

Sep 4, 02:18:45 GMT+0
Investigating - Virginia, United States - us.helios has/have been Discord API rate-limited. This incident was automatically created by Instatus monitoring. Team has been notified..

Affected Components: Virginia, United States - us.helios

Sep 4, 02:16:35 GMT+0
Resolved - Virginia, United States - us.helios are back up. This incident was automatically resolved by Instatus monitoring..

Sep 4, 02:06:26 GMT+0
Investigating - Virginia, United States - us.helios has/have been Discord API rate-limited. This incident was automatically created by Instatus monitoring. Team has been notified..

Duration: 7 minutes

Affected Components: Mumbai, India - in.vada

Mar 13, 20:36:53 GMT+0
Completed - Maintenance has completed successfully..

Mar 13, 20:30:01 GMT+0
Identified - Maintenance is now in progress.

Mar 13, 20:30:00 GMT+0
Identified - Due to an issue with our deployment system, multiple servers were accidentally placed on the same node, which has resulted in performance degradation for some services. To resolve this, we have upgraded the node. In order for these changes to take effect, the node must be restarted. Instead of transferring servers to a different node, we will be applying the upgraded limits directly through this restart. As a result, all servers on this node will be restarted at 2:00 AM IST. The restart process is expected to be quick, and all servers should be back online within approximately 5 minutes. We sincerely apologize for any inconvenience this may cause, as well as the short notice. Due to the impact on performance, we need to execute this fix as soon as possible. Thank you for your understanding..

Duration: 24 minutes

Affected Components: Mumbai, India - in.taj, Mumbai, India - in.vada

Jan 22, 23:06:13 GMT+0
Completed - **Summary of Operations:** While originally planned for a 03:00 AM IST start, the maintenance window was shifted to 03:51 AM to ensure all pre-deployment checks were finalized. The total downtime lasted approximately 24 minutes, slightly exceeding our initial 15-minute estimate. This was primarily due to a 10-minute internal package update delay encountered during the implementation phase on the nodes. We sincerely regret the extended downtime. We scheduled this maintenance overnight specifically to minimize the impact on our active players. We are happy to confirm that no further restarts or maintenance windows are planned for at least the next month, ensuring a stable and uninterrupted environment for your Hytale and Minecraft adventures..

Jan 22, 22:45:07 GMT+0
Completed - Maintenance has completed successfully..

Jan 22, 22:21:25 GMT+0
Identified - Maintenance is now in progress..

Jan 22, 22:15:00 GMT+0
Identified - A scheduled maintenance operation is planned for 23rd January starting at 03:00 AM on the following nodes: IN05, IN06. This maintenance is required to apply operating system level changes to enable automated authentication for Hytale servers. Once implemented, servers will be automatically licensed and authenticated by Endercloud, eliminating the need for manual authentication and significantly improving server startup times. **Maintenance timeline:** * 03:45 AM – Shutdown signal issued; services will begin stopping * 03:50 AM – Nodes will be fully stopped and restarted * 03:55 AM – All services are expected to be fully online within this window * 03:55-04:00 AM – Post-restart monitoring and validation of successful implementation (or rollback if required) **Impact:** Temporary service unavailability during the maintenance window. If this scheduled timing is not suitable, please contact the support team as soon as possible so we can review the situation before the maintenance begins. We appreciate your cooperation while we deploy these improvements..

Duration: 10 minutes

Affected Components: Mumbai, India - 01

Dec 27, 23:19:46 GMT+0
Completed - The intended changes have been fully applied and the objective of this update has been achieved. The issue referenced in <https://status.endercloud.in/cmjn6x3ew00yu7rtk9kyko3p4>, is not expected to occur again following this update. The infrastructure is now fully stable from our end, and no further downtime is anticipated going forward. Thank you for your patience and understanding..

Dec 27, 23:10:00 GMT+0
Completed - Maintenance has completed successfully.

Dec 27, 23:06:49 GMT+0
Identified - The VPS infrastructure will be rebooted as part of this maintenance to apply the changes..

Dec 27, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Dec 27, 23:00:00 GMT+0
Identified - Mumbai, India - IN04 will undergo a scheduled restart at midnight to apply OS-level updates. A brief service interruption is expected during the restart window, after which all services will resume normally..

Duration: 2 hours and 30 minutes

Affected Components: Mumbai, India - 01

Dec 11, 00:00:00 GMT+0
Completed - Maintenance has completed successfully..

Dec 10, 21:30:00 GMT+0
Identified - Mumbai, India - IN04 and VPS Hosting will undergo a disk capacity upgrade in the background, involving new storage installation and data cloning. The maintenance window will last up to 2 hours, during which a brief downtime of under 15 minutes may occur at any time for the final sync and switch-over. Server ports will change after the migration. No data loss is expected..

Duration: 14 minutes

Affected Components: billing.endercloud.in

Dec 2, 12:29:00 GMT+0
Completed - The maintenance has been completed successfully. The service was unavailable for approximately 15 minutes, and all systems are now fully operational. Minor adjustments may continue in the background and will not require additional downtime. Thank you for your patience..

Dec 2, 12:15:00 GMT+0
Identified - We will be performing scheduled maintenance on the Billing Panel to apply important updates and improvements. During this time, some services may be temporarily unavailable. Thank you for your patience and understanding..

Dec 2, 12:15:00 GMT+0
Identified - Maintenance is now in progress..