tag:status.endercloud.in,2005:/history Endercloud Status - Incident history 2026-07-23T05:34:41.235+00:00 Endercloud tag:status.endercloud.in,2005:Incident/cmrx2u85o002a0kskuoj4aonm 2026-07-23T05:34:41.235+00:00 2026-07-23T05:34:41.235+00:00 helios - US (Discord) is back up Type: Incident

Affected Components: Virginia, United States - us.helios

Jul 23, 05:34:41 GMT+0
Investigating - Virginia, United States - us.helios has/have been Discord API rate-limited. This incident was automatically created by Instatus monitoring. Team has been notified..

Jul 23, 06:30:28 GMT+0
Resolved - Virginia, United States - us.helios are back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.endercloud.in,2005:Incident/cmrwwli8300170kniadd8rvup 2026-07-23T02:40:01.187+00:00 2026-07-23T02:40:01.187+00:00 helios - US (Discord) is back up Type: Incident

Affected Components: Virginia, United States - us.helios

Jul 23, 02:40:01 GMT+0
Investigating - Virginia, United States - us.helios has/have been Discord API rate-limited. This incident was automatically created by Instatus monitoring. Team has been notified..

Jul 23, 03:42:26 GMT+0
Resolved - Virginia, United States - us.helios are back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.endercloud.in,2005:Incident/cmrw3s59a002d0kmq8a798k6t 2026-07-22T13:13:21.524+00:00 2026-07-22T13:13:21.524+00:00 helios - US (Discord) is back up Type: Incident

Affected Components: Virginia, United States - us.helios

Jul 22, 13:13:21 GMT+0
Investigating - Virginia, United States - us.helios has/have been Discord API rate-limited. This incident was automatically created by Instatus monitoring. Team has been notified..

Jul 22, 14:12:57 GMT+0
Resolved - Virginia, United States - us.helios are back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.endercloud.in,2005:Incident/cmrugmdeq003s0kqvpswg90jn 2026-07-21T09:37:10.994+00:00 2026-07-21T09:37:10.994+00:00 helios - US (Discord) is back up Type: Incident

Affected Components: Virginia, United States - us.helios

Jul 21, 09:37:10 GMT+0
Investigating - Virginia, United States - us.helios has/have been Discord API rate-limited. This incident was automatically created by Instatus monitoring. Team has been notified..

Jul 21, 10:34:18 GMT+0
Resolved - Virginia, United States - us.helios are back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.endercloud.in,2005:Incident/cmruaohwt00230kntjh7canj2 2026-07-21T06:50:56.361+00:00 2026-07-21T06:50:56.361+00:00 helios - US (Discord) is back up Type: Incident

Affected Components: Virginia, United States - us.helios

Jul 21, 06:50:56 GMT+0
Investigating - Virginia, United States - us.helios has/have been Discord API rate-limited. This incident was automatically created by Instatus monitoring. Team has been notified..

Jul 21, 07:50:22 GMT+0
Resolved - Virginia, United States - us.helios are back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.endercloud.in,2005:Incident/cmru8bmoe00370kl77o213xab 2026-07-21T05:44:52.927+00:00 2026-07-21T05:44:52.927+00:00 helios - US (Discord) is back up Type: Incident

Affected Components: Virginia, United States - us.helios

Jul 21, 05:44:52 GMT+0
Investigating - Virginia, United States - us.helios has/have been Discord API rate-limited. This incident was automatically created by Instatus monitoring. Team has been notified..

Jul 21, 06:43:54 GMT+0
Resolved - Virginia, United States - us.helios are back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.endercloud.in,2005:Incident/cmrtbd13r00fu0ks7dsa1i3rj 2026-07-20T14:22:15.749+00:00 2026-07-20T14:22:17.380+00:00 helios - US (Discord) is back up Type: Incident

Affected Components: Virginia, United States - us.helios

Jul 20, 14:22:17 GMT+0
Investigating - Virginia, United States - us.helios has/have been Discord API rate-limited. This incident was automatically created by Instatus monitoring. Team has been notified..

Jul 20, 15:18:35 GMT+0
Resolved - Virginia, United States - us.helios are back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.endercloud.in,2005:Incident/cmrt8aa53002c0ko8piuvaazs 2026-07-20T12:56:08.886+00:00 2026-07-20T12:56:09.057+00:00 helios - US (Discord) is back up Type: Incident

Affected Components: Virginia, United States - us.helios

Jul 20, 12:56:09 GMT+0
Investigating - Virginia, United States - us.helios has/have been Discord API rate-limited. This incident was automatically created by Instatus monitoring. Team has been notified..

Jul 20, 13:56:56 GMT+0
Resolved - Virginia, United States - us.helios are back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.endercloud.in,2005:Incident/cmrt4plav00e60ks7amcp7emf 2026-07-20T11:16:04.493+00:00 2026-07-20T11:16:06.094+00:00 helios - US (Discord) is back up Type: Incident

Affected Components: Virginia, United States - us.helios

Jul 20, 11:16:06 GMT+0
Investigating - Virginia, United States - us.helios has/have been Discord API rate-limited. This incident was automatically created by Instatus monitoring. Team has been notified..

Jul 20, 12:11:56 GMT+0
Resolved - Virginia, United States - us.helios are back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.endercloud.in,2005:Incident/cmrru5s31009d0kpq2ph44nth 2026-07-19T13:32:57.825+00:00 2026-07-19T13:32:59.437+00:00 helios - US (Discord) is back up Type: Incident

Affected Components: Virginia, United States - us.helios

Jul 19, 13:32:59 GMT+0
Investigating - Virginia, United States - us.helios has/have been Discord API rate-limited. This incident was automatically created by Instatus monitoring. Team has been notified..

Jul 19, 14:25:59 GMT+0
Resolved - Virginia, United States - us.helios are back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.endercloud.in,2005:Incident/cmrrjhw1m00550ks7pzlps6k5 2026-07-19T08:34:27.054+00:00 2026-07-19T08:34:28.657+00:00 helios - US (Discord) is back up Type: Incident

Affected Components: Virginia, United States - us.helios

Jul 19, 08:34:28 GMT+0
Investigating - Virginia, United States - us.helios has/have been Discord API rate-limited. This incident was automatically created by Instatus monitoring. Team has been notified..

Jul 19, 09:31:40 GMT+0
Resolved - Virginia, United States - us.helios are back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.endercloud.in,2005:Incident/cmrr99oa8000s0kogqza5fxf7 2026-07-19T03:48:07.827+00:00 2026-07-19T03:48:07.999+00:00 panel.endercloud.in is back up Type: Incident

Affected Components: panel.endercloud.in

Jul 19, 03:48:07 GMT+0
Investigating - This incident indicates an availability issue with panel.endercloud.in at the moment. Access to the game server and bot control panel is unavailable, and management actions such as starting, stopping, restarting servers, accessing files, and configuration changes are currently not possible. Running servers and bots remain online and continue to operate as usual. Our team has been notified and is actively investigating the issue. Further details and the root cause will be shared by our team once the issue has been resolved. This incident was automatically created by Instatus monitoring..

Jul 19, 03:50:17 GMT+0
Resolved - panel.endercloud.in is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.endercloud.in,2005:Incident/cmrqjwi3200020kpq0mybr4fb 2026-07-18T15:58:02.594+00:00 2026-07-18T15:58:04.249+00:00 helios - US (Discord) is back up Type: Incident

Affected Components: Virginia, United States - us.helios

Jul 18, 15:58:04 GMT+0
Investigating - Virginia, United States - us.helios has/have been Discord API rate-limited. This incident was automatically created by Instatus monitoring. Team has been notified..

Jul 18, 16:54:37 GMT+0
Resolved - Virginia, United States - us.helios are back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.endercloud.in,2005:Incident/cmrqf4r0e004alvs7dlw33ev3 2026-07-18T13:44:29.356+00:00 2026-07-18T13:44:30.987+00:00 helios - US (Discord) is back up Type: Incident

Affected Components: Virginia, United States - us.helios

Jul 18, 13:44:30 GMT+0
Investigating - Virginia, United States - us.helios has/have been Discord API rate-limited. This incident was automatically created by Instatus monitoring. Team has been notified..

Jul 18, 14:49:04 GMT+0
Resolved - Virginia, United States - us.helios are back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.endercloud.in,2005:Incident/cmrolpzce002p0kny49pjl3wq 2026-07-17T07:13:25.518+00:00 2026-07-17T07:13:25.685+00:00 helios - US (Discord) is back up Type: Incident

Affected Components: Virginia, United States - us.helios

Jul 17, 07:13:25 GMT+0
Investigating - Virginia, United States - us.helios has/have been Discord API rate-limited. This incident was automatically created by Instatus monitoring. Team has been notified..

Jul 17, 08:12:12 GMT+0
Resolved - Virginia, United States - us.helios are back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.endercloud.in,2005:Incident/cmrof5uio00by0ks0j015ugyp 2026-07-17T04:09:48.365+00:00 2026-07-17T04:09:49.038+00:00 helios - US (Discord) is back up Type: Incident

Affected Components: Virginia, United States - us.helios

Jul 17, 04:09:49 GMT+0
Investigating - Virginia, United States - us.helios has/have been Discord API rate-limited. This incident was automatically created by Instatus monitoring. Team has been notified..

Jul 17, 05:09:35 GMT+0
Resolved - Virginia, United States - us.helios are back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.endercloud.in,2005:Incident/cmrobpmet00480ln1uxhi8xv2 2026-07-17T02:33:12.357+00:00 2026-07-17T02:33:13.974+00:00 helios - US (Discord) is back up Type: Incident

Affected Components: Virginia, United States - us.helios

Jul 17, 02:33:13 GMT+0
Investigating - Virginia, United States - us.helios has/have been Discord API rate-limited. This incident was automatically created by Instatus monitoring. Team has been notified..

Jul 17, 03:30:38 GMT+0
Resolved - Virginia, United States - us.helios are back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.endercloud.in,2005:Incident/cmrnqyh9b003n0ks7wylnw6sh 2026-07-16T16:52:13.804+00:00 2026-07-16T16:52:14.479+00:00 helios - US (Discord) is back up Type: Incident

Affected Components: Virginia, United States - us.helios

Jul 16, 16:52:14 GMT+0
Investigating - Virginia, United States - us.helios has/have been Discord API rate-limited. This incident was automatically created by Instatus monitoring. Team has been notified..

Jul 16, 17:53:00 GMT+0
Resolved - Virginia, United States - us.helios are back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.endercloud.in,2005:Incident/cmrhplnhl000y03qp3a2b81us 2026-07-12T11:27:38.776+00:00 2026-07-12T11:35:51.211+00:00 helios - US (Discord) is back up Type: Incident

Affected Components: Virginia, United States - us.helios

Jul 12, 11:35:51 GMT+0
Resolved - Virginia, United States - us.helios are back up. This incident was automatically resolved by Instatus monitoring..

Jul 12, 11:27:38 GMT+0
Investigating - Virginia, United States - us.helios has/have been Discord API rate-limited. This incident was automatically created by Instatus monitoring. Team has been notified..

]]> tag:status.endercloud.in,2005:Incident/cmrhpdo8z0000bhnyngjvat7g 2026-07-12T11:21:26.497+00:00 2026-07-12T11:21:26.601+00:00 helios - US (Discord) is back up Type: Incident

Affected Components: Virginia, United States - us.helios

Jul 12, 11:21:26 GMT+0
Investigating - Virginia, United States - us.helios has/have been Discord API rate-limited. This incident was automatically created by Instatus monitoring. Team has been notified..

Jul 12, 11:25:45 GMT+0
Resolved - Virginia, United States - us.helios are back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.endercloud.in,2005:Incident/cmrhp5ovv0003nfqq3k6s1f95 2026-07-12T11:15:14.092+00:00 2026-07-12T11:15:14.172+00:00 helios - US (Discord) is back up Type: Incident

Affected Components: Virginia, United States - us.helios

Jul 12, 11:15:14 GMT+0
Investigating - Virginia, United States - us.helios has/have been Discord API rate-limited. This incident was automatically created by Instatus monitoring. Team has been notified..

Jul 12, 11:19:36 GMT+0
Resolved - Virginia, United States - us.helios are back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.endercloud.in,2005:Incident/cmrhnsci9000vp6nyxkfmryga 2026-07-12T10:36:51.904+00:00 2026-07-12T11:11:08.532+00:00 helios - US (Discord) is back up Type: Incident

Affected Components: Virginia, United States - us.helios

Jul 12, 11:11:08 GMT+0
Resolved - Virginia, United States - us.helios are back up. This incident was automatically resolved by Instatus monitoring..

Jul 12, 10:36:51 GMT+0
Investigating - Virginia, United States - us.helios has/have been Discord API rate-limited. This incident was automatically created by Instatus monitoring. Team has been notified..

]]> tag:status.endercloud.in,2005:Incident/cmrhcr25m00fi0kqkwnfujng9 2026-07-12T05:27:55.961+00:00 2026-07-12T05:27:56.625+00:00 helios - US (Discord) is back up Type: Incident

Affected Components: Virginia, United States - us.helios

Jul 12, 05:27:56 GMT+0
Investigating - Virginia, United States - us.helios has/have been Discord API rate-limited. This incident was automatically created by Instatus monitoring. Team has been notified..

Jul 12, 06:26:18 GMT+0
Resolved - Virginia, United States - us.helios are back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.endercloud.in,2005:Incident/cmrccsyzl000frcpex1o32shx 2026-07-08T17:30:34.128+00:00 2026-07-08T17:30:35.761+00:00 merlion - SG is back up Type: Incident

Affected Components: Singapore - sg.merlion

Jul 8, 17:30:35 GMT+0
Investigating - Singapore - sg.merlion is down at the moment. This incident was automatically created by Instatus monitoring..

Jul 8, 17:32:01 GMT+0
Resolved - Singapore - sg.merlion is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.endercloud.in,2005:Incident/cmrag27jd00040kucdz9viou0 2026-07-07T09:26:11.606+00:00 2026-07-07T09:26:13.253+00:00 helios - US (Discord) is back up Type: Incident

Affected Components: Virginia, United States - us.helios

Jul 7, 09:26:13 GMT+0
Investigating - Virginia, United States - us.helios has/have been Discord API rate-limited. This incident was automatically created by Instatus monitoring. Team has been notified..

Jul 7, 10:25:05 GMT+0
Resolved - Virginia, United States - us.helios are back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.endercloud.in,2005:Maintenance/cmmp3mlfe0alo14ewrl22txpc 2026-03-13T20:30:00.000+00:00 2026-03-13T20:30:00.000+00:00 vada - Emergency Maintenance (Restart) Type: Maintenance

Duration: 7 minutes

Affected Components: Mumbai, India - in.vada

Mar 13, 20:30:00 GMT+0
Identified - Due to an issue with our deployment system, multiple servers were accidentally placed on the same node, which has resulted in performance degradation for some services. To resolve this, we have upgraded the node. In order for these changes to take effect, the node must be restarted. Instead of transferring servers to a different node, we will be applying the upgraded limits directly through this restart. As a result, all servers on this node will be restarted at 2:00 AM IST. The restart process is expected to be quick, and all servers should be back online within approximately 5 minutes. We sincerely apologize for any inconvenience this may cause, as well as the short notice. Due to the impact on performance, we need to execute this fix as soon as possible. Thank you for your understanding..

Mar 13, 20:30:01 GMT+0
Identified - Maintenance is now in progress.

Mar 13, 20:36:53 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.endercloud.in,2005:Maintenance/cmkpefz6t0dvsb4fh5pm9qvcz 2026-01-22T22:15:00.000+00:00 2026-01-22T22:15:00.000+00:00 Scheduled Restart to Implement Automated Hytale Server Authentication on IN05 and IN06 Type: Maintenance

Duration: 24 minutes

Affected Components: Mumbai, India - in.taj, Mumbai, India - in.vada

Jan 22, 22:15:00 GMT+0
Identified - A scheduled maintenance operation is planned for 23rd January starting at 03:00 AM on the following nodes: IN05, IN06. This maintenance is required to apply operating system level changes to enable automated authentication for Hytale servers. Once implemented, servers will be automatically licensed and authenticated by Endercloud, eliminating the need for manual authentication and significantly improving server startup times. **Maintenance timeline:** * 03:45 AM – Shutdown signal issued; services will begin stopping * 03:50 AM – Nodes will be fully stopped and restarted * 03:55 AM – All services are expected to be fully online within this window * 03:55-04:00 AM – Post-restart monitoring and validation of successful implementation (or rollback if required) **Impact:** Temporary service unavailability during the maintenance window. If this scheduled timing is not suitable, please contact the support team as soon as possible so we can review the situation before the maintenance begins. We appreciate your cooperation while we deploy these improvements..

Jan 22, 22:21:25 GMT+0
Identified - Maintenance is now in progress..

Jan 22, 22:45:07 GMT+0
Completed - Maintenance has completed successfully..

Jan 22, 23:06:13 GMT+0
Completed - **Summary of Operations:** While originally planned for a 03:00 AM IST start, the maintenance window was shifted to 03:51 AM to ensure all pre-deployment checks were finalized. The total downtime lasted approximately 24 minutes, slightly exceeding our initial 15-minute estimate. This was primarily due to a 10-minute internal package update delay encountered during the implementation phase on the nodes. We sincerely regret the extended downtime. We scheduled this maintenance overnight specifically to minimize the impact on our active players. We are happy to confirm that no further restarts or maintenance windows are planned for at least the next month, ensuring a stable and uninterrupted environment for your Hytale and Minecraft adventures..

]]> tag:status.endercloud.in,2005:Maintenance/cmjhqmim208ctupba3u9e7j3o 2025-12-27T23:00:00.000+00:00 2025-12-27T23:00:01.000+00:00 Scheduled Restart for OS-Level Updates on IN04 Type: Maintenance

Duration: 10 minutes

Affected Components: Mumbai, India - 01

Dec 27, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Dec 27, 23:06:49 GMT+0
Identified - The VPS infrastructure will be rebooted as part of this maintenance to apply the changes..

Dec 27, 23:10:00 GMT+0
Completed - Maintenance has completed successfully.

Dec 27, 23:19:46 GMT+0
Completed - The intended changes have been fully applied and the objective of this update has been achieved. The issue referenced in <https://status.endercloud.in/cmjn6x3ew00yu7rtk9kyko3p4>, is not expected to occur again following this update. The infrastructure is now fully stable from our end, and no further downtime is anticipated going forward. Thank you for your patience and understanding..

Dec 27, 23:00:00 GMT+0
Identified - Mumbai, India - IN04 will undergo a scheduled restart at midnight to apply OS-level updates. A brief service interruption is expected during the restart window, after which all services will resume normally..

]]> tag:status.endercloud.in,2005:Maintenance/cmjhq2ib1007rxet1dvjmim9c 2025-12-10T21:30:00.000+00:00 2025-12-10T21:30:00.000+00:00 Mumbai, India - IN04 and VPS Hosting will undergo a disk capacity upgrade. Type: Maintenance

Duration: 2 hours and 30 minutes

Affected Components: Mumbai, India - 01

Dec 10, 21:30:00 GMT+0
Identified - Mumbai, India - IN04 and VPS Hosting will undergo a disk capacity upgrade in the background, involving new storage installation and data cloning. The maintenance window will last up to 2 hours, during which a brief downtime of under 15 minutes may occur at any time for the final sync and switch-over. Server ports will change after the migration. No data loss is expected..

Dec 11, 00:00:00 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.endercloud.in,2005:Maintenance/cmjhs29fk08kyarsmgd6kj3vj 2025-12-02T12:15:00.000+00:00 2025-12-02T12:15:00.000+00:00 Billing Panel Updates Type: Maintenance

Duration: 14 minutes

Affected Components: billing.endercloud.in

Dec 2, 12:15:00 GMT+0
Identified - We will be performing scheduled maintenance on the Billing Panel to apply important updates and improvements. During this time, some services may be temporarily unavailable. Thank you for your patience and understanding..

Dec 2, 12:15:00 GMT+0
Identified - Maintenance is now in progress..

Dec 2, 12:29:00 GMT+0
Completed - The maintenance has been completed successfully. The service was unavailable for approximately 15 minutes, and all systems are now fully operational. Minor adjustments may continue in the background and will not require additional downtime. Thank you for your patience..

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